Dictionary

Conflict of interest

“A situation in which personal, financial or other competing interests could improperly influence, or appear to influence, a person's duties or decisions.”

Why conflict of interest matters to a first-time founder

An unmanaged conflict can distort hiring, purchasing, investment or board decisions and undermine trust even if no corruption occurs. Disclosure, approval and withdrawal from a decision can protect the business. Legal duties and required procedures differ by jurisdiction, company type, profession and public-sector involvement.

Examples of conflict of interest

A director’s sibling owns one of three agencies bidding for a €40,000 contract. The director discloses the relationship before bids are reviewed, leaves the discussion and does not vote. Unconflicted directors document their comparison and decision under the company’s policy and applicable law.

Common misunderstanding

A conflict of interest is a situation, not proof that someone acted dishonestly. It may be actual, potential or reasonably perceived by others. Disclosure alone does not always solve it; the person may need independent approval, limits on access, withdrawal from the decision or removal from the role.

When to use it

Use the term as soon as competing interests could affect a duty, before the decision is made. Record the interest and follow the applicable policy and law. Do not hide a conflict, steer work towards an associate or approve your own benefit; that may breach duties or be illegal.