Dictionary

Backlog

“Work or orders a business has accepted but not yet completed, or, in software teams, the prioritised list of tasks still to be done. A growing backlog can signal strong demand or that delivery is falling behind.”

Why backlog matters to a first-time founder

A backlog shows work or customer demand that your team has accepted but not completed. Some backlog provides useful future revenue; too much can mean missed promises, rising support pressure and customer loss. Separate valuable committed work from old tasks that no longer deserve attention.

Examples of backlog

A design studio in Denmark has signed projects worth DKK 900,000 but can deliver only DKK 300,000 of work each month. Its revenue backlog is about three months at the current pace. New work added faster than delivery would lengthen customer waiting times.

Common misunderstanding

A backlog is broader than a backorder. A backlog may contain software tasks, service work or accepted orders awaiting production. A backorder is specifically a customer order for an item that is currently unavailable. A long product wish list is not committed backlog unless the team has accepted it.

When to use it

Use a backlog to plan capacity, delivery dates and near-term revenue. Review it regularly by age, value, priority and promised date. If you run a simple business that fulfils every order immediately, a separate backlog measure may add no value beyond your ordinary order list.