Dictionary

Annual contract value (ACV)

“The average yearly value of the recurring fees in one customer contract, excluding one-off charges such as set-up fees. Annual contract value (ACV) lets you compare deals of different lengths on the same footing.”

Why annual contract value (ACV) matters to a first-time founder

Annual contract value tells you how big each deal is, and that decides what kind of sales process you can afford. Small contracts need self-service sign-up and cheap marketing; large ones can justify demos, negotiation and a dedicated salesperson. It also tells you how many customers you need to hit a revenue target. Get it wrong and you build a costly sales team for deals too small to pay for it.

Examples of annual contract value (ACV)

A three-year contract worth ¥3.6 million in recurring fees has an ACV of ¥1.2 million; the separate ¥300,000 implementation fee is left out. A rolling plan at ¥50,000 a month counts as ¥600,000 if you annualise it. At ¥1.2 million a year, a salesperson’s time on demos and negotiation can pay off. At ¥600,000, you probably need customers who can sign up with little or no sales help.

Common misunderstanding

People confuse ACV with total contract value or company-wide annual recurring revenue. Total contract value covers the full contract term and may include one-off fees. ACV covers one contract, normalised to one year. ARR covers the recurring revenue run rate across the company.

When to use it

Use it when you compare contracts with different terms or decide whether a human sales process can pay for itself. Document what you include, especially for usage charges and month-to-month agreements, so one period can be compared with the next.