Dictionary

Administrative services only (ASO)

“A health-benefits arrangement in which an employer pays its employees' medical claims itself and pays an insurer or administrator only to run the plan.”

Why Administrative services only (ASO) matters to a first-time founder

Administrative Services Only (ASO) is most common in North American employee health benefits. The employer pays covered claims, while an insurer or other administrator handles tasks such as processing claims and supporting members. The employer gains more control and data but keeps much of the financial and legal responsibility.

Examples of Administrative services only (ASO)

A Canadian employer hires an insurer to process health claims, support employees and manage provider systems. Instead of buying fully insured cover, the employer pays approved claims plus an administration fee. It may buy stop-loss insurance, which limits its exposure to unusually large claims.

Common misunderstanding

Under ASO, the administrator does not normally insure the claim costs. The services, division of risk and terminology vary by contract and jurisdiction. ASO can mean other things, so write out Administrative Services Only. Paying claims directly does not remove employment, privacy, tax or benefits-law duties.

When to use it

Consider ASO when the workforce is large enough, claims are predictable enough and the company can bear the risk. Compare fees, stop-loss cover, changing cash needs, data access and employee experience with fully insured options. Use benefits, legal, tax and risk-modelling advisers who know the relevant jurisdiction.